Plain language, no small print. Last updated: [add date before launch].
This is placeholder text to be reviewed by someone with proper legal expertise before the site goes live — it should not be treated as a finished, compliant privacy policy yet.
When you message us via WhatsApp, the contact form, or a partner enquiry, we collect the information you provide — typically your name, phone number or email, and your message. We don't ask for or store proof of immigration status.
We use your information only to respond to you and provide the support you've asked for. We don't sell your information, and we never share it with your employer without your permission.
We may share relevant details with a partner organisation (for example, a legal or healthcare partner) only where that's necessary to provide the support you've asked for, and only with your knowledge.
[To be confirmed — typically organisations keep contact records for a defined period, e.g. 12–24 months, unless you're an ongoing member.]
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, at any time — just message us.
Questions about this policy: contact us here.
Send us a message and a real person will reply, usually within the hour. You can write in any language.
Prefer email over WhatsApp? Send us a message here and we'll get back to you.
Legal, healthcare, training, employer or community organisation — tell us a bit about you and how you'd like to work together.